Privacy Policy

Introduction

At Best Garages Ltd, we are committed to protecting the privacy and confidentiality of our website visitors and customers. This Privacy and Cookie Policy outlines how we collect, use, and safeguard your personal information when you use our website or avail our services. Please read this policy carefully to understand our practices regarding your personal data and cookies.

Information Collection

a. We may collect personal information from you when you visit our website or interact with us. The types of information we may collect include: Contact information (such as name, address, email address, and telephone number).

b. Vehicle details (such as make, model, registration number), service history and repair records, payment information (such as credit card details), and communications and correspondence with us.

Use of Information

a. We collect and use your personal information for the following purposes:

• To provide and deliver our services, including scheduling appointments, performing repairs, and communicating with you regarding your vehicle.
• To process payments and manage billing.
• To respond to your inquiries, requests, and provide customer support.
• To send you service-related notifications, updates, and promotional offers (with your consent).
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee 100% security. You acknowledge that any information you provide us is at your own risk.

Your Rights

You have certain rights regarding your personal information, including the right to access, rectify, or erase your data. You may also have the right to object to or restrict certain data processing activities. To exercise your rights or make inquiries about your personal data, please contact us using the information provided at the end of this Privacy Policy.

Cookie Policy

a. Our website uses cookies to enhance your browsing experience. A cookie is a small file that is placed on your device when you visit our website. Cookies allow us to recognize your browser, track website usage, and customize your experience.

b. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until deleted). These cookies help us analyze website traffic, improve our services, and provide a more personalized experience.

c. By using our website, you consent to the use of cookies as described in this policy. If you prefer not to accept cookies, you can modify your browser settings to refuse cookies. However, doing so may affect your ability to access certain features of our website.

External Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of those websites when visiting them.

Changes to the Privacy and Cookie Policy

We reserve the right to modify or update this Privacy and Cookie Policy from time to time. Any changes will be effective when posted on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Cookie Policy or the handling of your personal information, please contact us at:
Best Garages Ltd
Unit 6 Hurstake Road, Riverside Industrial Estate, Newport, PO30 5UU
Tel: 01983 533 360
Email: bestgarage.newport@gmail.com or bestgarage.lymington@gmail.com

By using our website or availing our services, you consent to the collection, use, and processing of your personal information and cookies as described in this policy.

Last Update: 14/10/24